Privacy Policy
At Al-Tabtabaie Hajj Campaign, we value the trust you place in us and are committed to protecting the privacy of every pilgrim who uses our website and services. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.
1. Information We Collect
To register you for Hajj and manage your booking, we may collect the following personal information:
- Full name as stated on official documents
- A copy of your Civil ID card
- Contact details, including phone number
- Room type and accommodation preferences
- The number and details of accompanying pilgrims
2. How We Use Your Information
We use the information we collect only for legitimate purposes related to your Hajj journey, including:
- Processing and confirming your registration and payments
- Communicating with you about your booking, updates, and offers
- Meeting the requirements of the relevant government authorities
- Improving the quality and experience of our website and services
3. Cookies and Analytics
Our website uses cookies to enhance your browsing experience and to analyse visits through tools such as Google Analytics. You can control or disable cookies through your browser settings, though some features of the site may not function properly as a result.
4. Data Protection and Sharing
We are committed to safeguarding your data using appropriate security measures. We do not sell or share your personal information with any third party, except where required to complete your Hajj arrangements with the Kuwaiti Ministry of Awqaf and the Saudi Ministry of Hajj, or where disclosure is required by law.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable laws and regulatory obligations.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal data at any time. To exercise any of these rights, please contact us using the details below.
7. Children's Privacy
Our services are intended for individuals aged 18 and above, or minors registered under the supervision of a parent or legal guardian. We do not knowingly collect data directly from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
9. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us by phone or WhatsApp at +965 97793717.